Personal Data Protection Notice

Prepared under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK"). The Turkish version is the binding text.

1. Data controller

2. Personal data processed

• Identity and contact: full name, phone number, email address.
• Requests / customer transactions: the messages and notes you write in the contact and quote forms; room measurements, product and colour choices created in the "Design Your Own" tool, and the image (PNG), measurement list (PDF) and 3D model files generated from them.
• Transaction security: server logs (IP address, date/time, browser information) and session data used for form security.

3. Purposes of processing

• Responding to your requests and messages and contacting you,
• Site surveys, measurements and preparing price quotes; planning manufacturing and installation,
• Carrying out pre-contract and contract processes and keeping records,
• Keeping the website secure and preventing misuse,
• Fulfilling legal obligations and protecting our rights in potential disputes.

4. Legal grounds

Your data is processed under KVKK Art. 5/2 on the grounds that it is (c) directly related to the formation or performance of a contract, (ç) necessary for the data controller to fulfil its legal obligations, (e) necessary for establishing, exercising or protecting a right, and (f) necessary for the legitimate interests of the data controller, provided it does not harm your fundamental rights and freedoms.

5. Transfers

Limited to the purposes above, your personal data may be transferred to the hosting and email service providers of the website, to authorised public bodies where permitted by law, and to our legal advisers. If the servers of these providers are located abroad, transfers are made in accordance with KVKK Art. 9. Third-party analytics cookies are not used unless you consent (see the Cookie Policy).

6. Collection method

Your data is collected by automated means through the contact form and the "Design Your Own" quote form on our website.

7. Retention

Your data is kept for as long as the processing purpose requires and for the retention periods set by law; afterwards it is deleted, destroyed or anonymised.

8. Your rights

Under KVKK Art. 11 you may apply to the data controller to learn whether your data is processed and request information about it; learn the purpose of processing and whether it is used accordingly; know the third parties to whom it is transferred in Turkey or abroad; request correction of incomplete or inaccurate data; request deletion or destruction under KVKK Art. 7; request that these actions be notified to third parties; object to a result against you arising solely from automated analysis; and claim compensation for damages caused by unlawful processing.

9. How to apply

You can send your requests in writing to our address above or to info@arvexmobilya.com.tr. Requests are concluded within thirty days at the latest, depending on their nature.

Last updated: 09.11.2026